Alexis SandersArticle written by Danny Goodwin, with Alexis’ contribution.
7. Win with On-page Optimization
Alexis Sanders, technical SEO manager at Merkle, also shared some key website optimizations:
- Content that answers common user questions.
- Ensuring internal site search is providing relevant results.
- Shortening conversion process.
- Ensure that repeat customers can restock commonly purchased items simply.
- Customer support responds to questions related to the business.
- Consider use of chatbots to lighten the load for basic, common questions and procedural tasks.
- Users are easily able to navigate to physical locations.
- Providing users with their stage in fulfillment funnel (think: clear, visual process forms).
Read the full post on Search Engine Journal .